Odoo vs Acumatica

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Our analysts compared Odoo vs Acumatica based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Odoo Software Tool

Product Basics

Odoo offers more than 10,000 integrated business applications for website building, sales, business operations management and employee productivity. It’s available for deployment through the cloud or on-premises, and they offer implementation services. It’s suitable for businesses of all sizes and budgets.

Its open-source model and strong technical foundation is developer-friendly and allows users to customize to meet their specific needs. With that being said, it's good for businesses that may have unique requirements. It’s fairly low cost of ownership and ability to centralize all business processes provides ample opportunity for reducing costs. Its integration capabilities allows the user to work from one centralized location, which ultimately can save an organization time.
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Acumatica, a cloud-based enterprise resource planning (ERP) software, streamlines core business processes like financials, manufacturing, and customer relationship management (CRM) for small and mid-sized companies. Its open architecture enables customization and easy integration with other business applications. Users praise its intuitive interface, scalability, and mobile accessibility. While costing more than some basic accounting software, Acumatica offers robust features like project management, advanced reporting, and inventory control, making it ideal for growing businesses seeking to centralize and automate operations. Compared to its peers, users appreciate its flexibility, user-friendliness, and strong community support. However, its learning curve can be steeper for complex implementations.

Pros
  • Flexible & Customizable
  • Cloud-based & Scalable
  • Mobile Access & User-friendly
  • Robust Features & Integrations
  • Strong Community Support
Cons
  • Higher Cost than Basic Options
  • Steeper Learning Curve for Complex Needs
  • Limited Industry-specific Features
  • Customization may require expertise
  • Occasional System Bugs & Glitches
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$24.90
$4,000
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Product Assistance

Documentation
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Live Online
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Knowledge Base
24/7 Live Support
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Product Insights

  • Modularity: Odoo offers a variety of apps that meet different business needs. These tools can be integrated and added to a system based on individualized company processes. 
  • Visualization: This program contains customizable dashboards that enable users to quickly view actionable insights. These visualizations may include data such as available labor assets, stock movements and customer performance metrics. 
  • Productivity: This system centralizes various business processes through the integration of different applications or modules. By connecting these workflows, companies can automate more tasks, freeing up employee time for other duties. 
  • Order Optimization: The inventory app of Odoo is an effective way to optimize orders and streamline inventory management. Users can streamline the supply chain through the tracking of stock movements and the automation of RFQs through this program. 
  • Accessibility: Odoo can be deployed through the cloud, making it accessible to users in a wide variety of locations and on different devices. The program is also open source, meaning that companies can customize the solution to adhere to unique requirements. 
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  • Increased Productivity: Acumatica contains a range of automated capabilities, such as the creation of tax filing reports, calculation of realized gains and losses and tax calculation. By automating these workflows, organizations save employees time and increase productivity. 
  • Centralized Database: Personalized dashboards and real-time visibility into business processes help reduce inconsistencies and communication errors. 
  • Support for Multiple Currencies: This system supports transactions across multiple currencies. This is especially beneficial for companies that do business internationally or that have operations in numerous countries.  
  • Multi-Site Management: Provide users with a broader view of a company’s financial health and status by either segmenting or centralizing accounting among various locations and entities. 
  • Streamlined Compliance: Tax management capabilities help ensure adherence to tax guidelines. Calculating taxes can be a difficult process, so Acumatica aims to reduce the headache by accounting for use, sales, withholding and other types of tax. 
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  • Accounting: The accounting application includes bank synchronization features that automatically sync bank statements. The invoicing tool enables users to manage recurring billings and to track payments. About 95% of the reconciliation process can be automated through this feature. 
  • Project Management: Odoo lets users look at available labor resources when scheduling projects. It can also develop forecasts using historical data from relevant projects and estimate deadlines. Files and notes can be easily attached to tasks so that information is centralized and easily accessed. 
  • Human Resources: The HR function allows employers to receive alerts when leave requests, applications, appraisals and allocation requests are put into the system. Users can track employee hours and sort them by task, client or project. This tool also connects to accounting functionality so that reports can be posted automatically based on actual project duration. 
  • Inventory: Odoo enables users to automate RFQs and use order points to increase supply chain efficiency. The program includes drop-shipping, cross-docking and multi-warehouse functionality. Stock movements can be tracked and traced through lots and serials, both upstream and downstream. 
  • Purchase Management: Using stock levels, Odoo can automatically send RFQs to suppliers. Users can develop procurement rules that are triggered by factors such as sales orders, stock levels and logistic rules. The program maintains supplier price lists. It also assists in making better purchases through the use of data on current promotions and special contract conditions. 
  • Manufacturing: This feature contains the Workcenter Control Panel, which includes quality checks, in process alerts, worksheet display, time tracking and serial/lot number recording. Procurements can be automated by setting up make-to-order or minimum stock rules. The system also supports barcoding, whether a company uses lots or serial numbers. 
  • CRM: Odoo allows users to develop custom dashboards to glean actionable insights and relevant information such as how current performance stacks up to monthly targets. The program enables the scheduling of activities based on sales scripts. By clicking on an opportunity, information such as mail received and website pages viewed can be gathered and can assist in the tailoring of a sales strategy. 
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  • General Ledger: Track all financial transactions occurring in a business and create financial statements such as the income statement and balance sheet. This feature enables users to structure the general ledger by accounts and subaccounts. Users can segment financial reporting by aspects such as department or product to glean more specialized insights. 
  • Accounts Receivable: Develop and send out invoices for owed payments that have yet to be received and format invoices for printing purposes, PDF or HTML. It also accepts PCI-compliant credit card transactions and can handle refunds, voided transactions and manual charges. The program can connect to bank processing centers through included plug-ins or can be built by the user through Acumatica’s SDK. 
  • Accounts Payable: The Acumatica accounts payable function contains prepayment tools that allow users to manage requests, apply prepayments to invoices as they come in and issue prepayments. The program can calculate use and VAT taxes and create tax filing reports automatically. Payments can also be aligned with cash flows to reduce the likelihood of late charges. 
  • Cash Management: The cash management tool integrates with GL, AR and AP functionality. Update balances and store transactions linked to vendors and customers by inputting them into accounts payable or receivable. The program also transfers funds between accounts and supports multiple currencies.  
  • Currency Management: Calculate realized gains and losses automatically from transactions made with foreign currency, adjust unrealized gains and losses, and prepare auto-reversing entries for open documents that are recorded in a foreign currency. The program adheres to FASB-52 standards for currency translation. 
  • Tax Management:  The program supports use, sales, withholding, VAT and reverse VAT taxes. Calculate taxes automatically based on the assigned tax zone or tax category or make manual adjustments directly within the system. Additionally, taxes are posted to a tax liability account in the general ledger. 
  • Deferred Revenue Accounting: Acumatica leverages user-established schedules to calculate deferred revenue automatically. Develop schedules using templates or completely from scratch. Post deferred revenue automatically to various financial statements.  
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Product Ranking

#5

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ERP Software

#3

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Analyst Rating Summary

59
89
48
97
49
100
49
82
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Odoo
Acumatica
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 48 49 49 83 62 80 74 43 69 84 22 0 58 97 100 82 96 64 95 78 100 91 95 100 63 86 0 25 50 75 100
53%
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47%
94%
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6%
43%
14%
43%
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55%
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45%
64%
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36%
87%
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13%
91%
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58%
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42%
25%
8%
67%
82%
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18%
91%
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9%
72%
6%
22%
56%
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44%
42%
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58%
100%
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70%
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30%
80%
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20%
91%
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9%
91%
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9%
22%
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78%
100%
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50%
55%
5%
40%
73%
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27%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

50%
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50%
93%
0%
7%

User Sentiment Summary

Great User Sentiment 767 reviews
Great User Sentiment 378 reviews
84%
of users recommend this product

Odoo has a 'great' User Satisfaction Rating of 84% when considering 767 user reviews from 4 recognized software review sites.

87%
of users recommend this product

Acumatica has a 'great' User Satisfaction Rating of 87% when considering 378 user reviews from 5 recognized software review sites.

4.4 (18)
5.0 (13)
4.2 (193)
4.3 (291)
4.2 (491)
4.5 (30)
n/a
4.1 (21)
4.3 (65)
4.3 (23)

Awards

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Synopsis of User Ratings and Reviews

Functionality: All reviewers that mentioned functionality in their review said that Odoo provides robust features to manage the entire business.
Navigation: With 91% of reviews mentioning navigation being positive, Odoo offers an intuitive, simple and modular user interface and experience.
Customization: Though some reviewers mentioned that web-development knowledge or Python-coders are needed to complete system customization, almost 90% of reviewers applauded the customization capabilities of Odoo ERP.
Cost: With a free version of Odoo available and a subscription-based per-user pricing system, 88% of reviewers said the solution is affordable and of good value.
Integration: The suite of integrated applications and opportunities for third-party integrations yielded 100% positive feedback.
Implementation: Amongst mixed reviews and some mentionings of difficult, lengthy implementations, 55% of reviewers said their implementation process was positive.
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User-Friendly: While there were some mixed reviews concerning disjointed navigation and the need for in-depth end-user training, 85% of reviewers said that Acumatica is easy to use.
Reporting: Over 60% of users were in favor of Acumatica reporting. Those who were not in favor said that the reporting feature required IT assistance to generate specialized reports, as the custom report tool isn’t friendly for those without developer knowledge.
Customization: Nearly three-fourths of reviews that mentioned customization applauded the vast amount of opportunities for customization, while one-fourth of reviewers complained that users need IT assistance to complete customizations.
Functionality: Acumatica provides robust functionality - almost 70% of reviewers said the system came with every tool they needed and more. Reviewers also mentioned that yearly updates are rolled out, so functionality is always improving.
Integration: Of the users that mentioned integration in their review, 100% were satisfied with the connectivity to other systems.
Cloud-based Scalability: Easily adapt to business growth by adding modules or users without data disruption or complex upgrades.
Seamless Integrations: Connect with various third-party tools and platforms through open APIs and connectors, streamlining data flow and operations.
Centralized Data: Consolidate all business information in one system, improving data accuracy, accessibility, and reporting capabilities.
Mobile App Access: Manage key tasks and access data on the go with the mobile app, boosting productivity and flexibility.
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Support: Almost 90% of reviewers mentioning support cautioned long wait times and unsatisfactory responses from the Odoo customer support team.
Documentation: All reviews that mention documentation were complaints concerned with a lack of proper guidance to complete customizations.
Bugs and Performance: Slow performance and frequent bugs resulted in almost 90% of reviewers portraying the system in a negative light.
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Support: Almost 80% of reviews concerning support were negative, given that Acumatica requires users to partner with a third party for support. In addition, there were some grievances surrounding the “Help” documentation provided by Acumatica.
Implementation: Between long implementation cycles and a requirement for a VAR to implement the system, 75% of reviewers said that they weren’t happy with the process.
Higher Cost than Basic Options: Initial investment and per-application pricing can be steeper than some basic accounting software, especially for smaller businesses.
Steeper Learning Curve for Complex Needs: Extensive customization and advanced features may require dedicated IT resources or consultant support, increasing implementation costs.
Limited Industry-Specific Features: May lack specialized modules or functionalities for highly regulated or niche industries.
Reporting Customization Restrictions: While customizable, financial reporting options might not offer the depth and drill-down capabilities of dedicated reporting tools.
Occasional System Bugs & Glitches: Users report occasional bugs and glitches, requiring troubleshooting and potential downtime.
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Odoo is an affordable, flexible and scalable platform that provides a wide range of integrated applications. Reviewers were predominantly happy with the system and its capabilities, but there were complaints relating to unresponsive and unhelpful customer support, lack of documentation for developers and subpar performance. Otherwise, the system was reviewed as easy to use and powerful.

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Acumatica reviews from the past year paint a contrasting picture. Users seeking a flexible, scalable, and cloud-based ERP solution with seamless integrations often sing its praises. They especially appreciate the ability to adapt to business growth without data disruption, unlike more rigid on-premise options. Additionally, the user-friendly interface and mobile app access are lauded for boosting productivity and accessibility. However, Acumatica's strengths come with drawbacks. Compared to basic accounting software, its higher cost per application can be a hurdle for smaller businesses. Users with complex needs also mention a steeper learning curve, potentially requiring dedicated IT personnel or consultants. And while its reporting capabilities are decent, some power users crave the advanced customization and drill-down functions offered by specialized reporting tools. Acumatica's biggest differentiator lies in its open architecture and customization options. Unlike some competitors with limited customization or reliance on pre-built modules, Acumatica allows businesses to tailor the platform to their specific workflows and processes. This flexibility comes at a cost, potentially requiring in-house expertise or external support, but for growing companies seeking a future-proof ERP solution that adapts to their unique needs, Acumatica shines. Ultimately, choosing Acumatica involves carefully weighing its strengths, weaknesses, and unique value proposition against your specific business needs and budget. If flexibility, scalability, and robust integrations are top priorities, and you're prepared for the initial investment, Acumatica could be the perfect fit. But if cost-effectiveness and out-of-the-box functionality are paramount, exploring alternatives might be wiser.

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