Jira vs ClickUp

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Our analysts compared Jira vs ClickUp based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Jira, a project management software, helps teams plan, track, and release software effectively. Its agile methodologies, such as Scrum and Kanban, enable teams to manage complex projects efficiently. Jira is ideal for software development teams, but its versatility extends to various industries. Its key benefits include enhanced collaboration, streamlined workflows, real-time visibility, and customizable dashboards for tailored project monitoring. Popular features include issue tracking, sprint planning, backlog management, and reporting. Compared to similar products, Jira stands out with its extensive integrations, customization options, and robust support system. It offers a range of pricing plans based on team size and features required, with flexible payment options.
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ClickUp is a customizable online solution that helps businesses plan, organize and collaborate on project tasks. Users can assign comments and tasks to specific team members or groups of team members. It offers reminders, docs, calendars, goals, scheduling and an inbox.

An activity stream displays tasks in real time in the order of their creation and completion. Businesses can configure team-specific notifications while viewing projects on an Agile dashboard. It sends alerts to relevant employees in a discussion thread while allowing them to edit and post comments.
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$10
$7
Per User, Monthly
Per User, Monthly, Freemium
Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Mobile Integration: Remote teams and single users can access everything on-the-go through mobile apps available for download.
  • Connectivity: Built to fit into a user’s setup with over 800 plugins and add-ons available on the Atlassian marketplace, it easily fits with REST and Java APIs.
  • Data Visibility: Gain an overhead view of the company’s operational performance with its searchable hub of information. 
  • Agile Project Management: Keep everyone updated on priority tasks and overall project timelines with its Scrum and Kanban boards. Store data for later access when projects are completed. 
  • Developer Tools: Capture more than issue and bug tracking with the Jira Query Language (JQL). Let developers create numerous manipulations and filters quickly while accessing other options. 
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  • Streamlines Projects: Streamline organization processes using comprehensive modules. Simplify sales, marketing, design and development processes. 
  • Efficient Workflows: Centralize all tasks and projects in one dashboard to construct efficient workflows. Allow managers the convenience to assign tasks as per employee skills while letting employees offer task feedback. 
  • Remove Project Confusion: Eliminate confusion by structuring projects from the ground while relegating group assignments. Set clear objectives for better team comprehension and efficiency. 
  • Distinctive Views: Access three distinctive views to view projects and tasks while deciding how to show assignments. Accomplish more tasks and projects by enhancing creativity and profitability. 
  • Realistic Timelines: Use machine learning to set realistic activity frameworks while reducing poor forecasts. Accomplish objectives and tasks on time while boosting overall efficiency. 
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  • Scrum Boards:  Let teams working in sprints manage and prioritize tasks. Customize scrum boards for agile teams to deliver iterative and incremental value quickly.
  • Kanban Boards:  Gain extra visibility into project planning and monitor progress at every stage of a project lifecycle. Adjust kanban boards to get full visibility into upcoming tasks to maximize output in minimal time.
  • Roadmaps: Sketch out a team’s strategic vision and view the status of all ongoing projects in an understandable format. Communicate priorities with adjacent teams and stakeholders and align the roadmap with a team’s work in a few clicks. 
  • Agile Reporting: Gain real-time actionable insights into team performance with over a dozen reports. Generate customized and default reports to measure team progress and productivity while ensuring nothing gets overlooked. 
  • Easy Information Transfer:  Bring in data from favorite builds, version control and more. 
  • Customizable Workflows: Businesses can create workflows that fit their teams’ and organizational frameworks. Gain a 360-degree view of processes and ensure no steps are overlooked. Foster team communication to share ideas and attachments in the form of text, audio and video content. 
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  • Gantt Charts: Schedule, prioritize and manage dependencies into a project timeline. Get a bird’s eye view of projects, spaces, lists and tasks. Organize and prioritize each task while sorting them quickly. Foster real-time team collaboration while updating projects using a drag-and-drop function. 
  • Dashboard: Create dashboards for multiple projects while sharing digitally within workspaces. Use widgets to get activity data or other relevant information. Visualize work in multiple ways. Organize resources effectively while identifying asset utilization levels. 
  • Time Tracking: Record time via mobile, desktop or web browser while jumping in-between tasks. Use detailed timesheets to view tracked time by day, week, month or custom range. Group total time by dates while viewing individual tasks and time entries for assessments.  
  • Dependencies: Access everything from one place by creating links between documents, tasks and dependencies. Link clients to deals, customers to orders, users to bug reports and more. Set a clear order of things for teams to prioritize tasks. 
  • Mind Maps: Construct visual outlines by organizing ideas, projects or existing tasks. Map workflows with existing projects. Rearrange tasks into logical paths while editing, creating and deleting them from views. Create mind maps independent of task structures. 
  • Automation: Automate routine work to set up consistent processes. Implement clear SOPs while creating new tasks across teams. Automatically post comments, assign tasks, move statuses and more. Combine everything into a single workflow by applying automation on external modules. 
  • To-Do Lists: Design multi-functional and clear to-do lists to manage ideas and work from anywhere. Add formatting, link items and coloring with tasks or assignees to convert lists into actionable workflows. Save lists as templates for reuse and customizations while creating recurring tasks with saved checklists. 
  • Kanban Board: Visualize work by building a flexible Kanban system. Use everything view to get an overview of project progress. View multiple workflows with different statuses in a single view. Build unique workflow statuses from sprints to multiple-tier processes.  
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Product Ranking

#3

among all
Project Management Software

#14

among all
Project Management Software

Find out who the leaders are

Analyst Rating Summary

77
90
63
74
65
100
72
94
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Time Tracking and Management
Integrations and Extensibility
Dashboards and Reporting
Integrations and Extensibility
Time Tracking and Management
Project Planning and Scheduling
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Jira
ClickUp
+ Add Product + Add Product
Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Team Collaboration Time Tracking And Management 63 65 72 81 75 77 66 100 74 100 94 84 95 93 78 100 0 25 50 75 100
57%
0%
43%
71%
0%
29%
50%
25%
25%
100%
0%
0%
57%
0%
43%
86%
0%
14%
70%
10%
20%
85%
0%
15%
67%
17%
16%
94%
0%
6%
62%
15%
23%
85%
8%
7%
46%
23%
31%
77%
0%
23%
100%
0%
0%
100%
0%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

92%
0%
8%
100%
0%
0%

User Sentiment Summary

Great User Sentiment 20309 reviews
Excellent User Sentiment 13592 reviews
86%
of users recommend this product

Jira has a 'great' User Satisfaction Rating of 86% when considering 20309 user reviews from 5 recognized software review sites.

94%
of users recommend this product

ClickUp has a 'excellent' User Satisfaction Rating of 94% when considering 13592 user reviews from 5 recognized software review sites.

5.0 (32)
4.3 (15)
4.2 (4480)
4.7 (8566)
4.4 (11242)
n/a
n/a
4.7 (3775)
4.4 (2316)
4.5 (134)
4.1 (2239)
4.5 (1102)

Awards

Synopsis of User Ratings and Reviews

Functionality: Jira offers robust project management tools that customize workflows and provide flexibility to navigate complex projects, as reported by 86% of the users who mention the product’s functionality.
Collaborative: The system helps users collaborate with other teams, projects, stakeholders and efficiently bridges gaps between remote teams, as reported by nearly 79% of users who mention collaboration.
Integrations: The system offers extensive integrations with third-party modules like Slack, Bitbucket and more to complete workflows, as reported by 77% of reviewers who mention integrations.
Bugs: Approximately 81% of the users who mention bugs and issues note that this system tracks and fixes bugs promptly and has centralized documentation for issues.
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Customizable Interface: ClickUp provides a high degree of flexibility, allowing users to tailor their workspace with custom fields, views, and workflows to match specific project needs and preferences.
Feature-Rich Platform: ClickUp offers a wide range of features, including task management, time tracking, goal setting, document collaboration, and communication tools, providing a comprehensive solution for managing projects and team collaboration.
Integrations: ClickUp integrates with numerous third-party applications, such as Slack, Google Drive, and GitHub, enabling users to connect their project management workflow with other essential business tools.
Scalability: ClickUp is suitable for teams of all sizes, from small startups to large enterprises, as it offers flexible plans and features that can adapt to evolving project requirements and team growth.
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Not Intuitive: The system is complex and difficult to use, as reported by nearly 88% of users who mention the system’s usability.
Administration: Approximately 75% of users that mentioned administration noted that the system is difficult to administer, and its back-end is hard to manage.
Cost: Nearly 76% of users who mentioned cost reported that Jira’s upgrades were too expensive to use and maintain for smaller organizations with costly plugins.
Reporting: The system doesn’t come with friendly reporting tools, and graphical reports aren’t very helpful, as reported by nearly 86% of users who mentioned reporting.
Support: Support for the system is sluggish with many users receiving responses to their tickets only after several weeks, as reported by 82% of users who mention support.
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Steep Learning Curve: ClickUp's extensive features and customization options can be overwhelming for new users, requiring a significant time investment to learn and master the platform effectively.
Mobile App Limitations: The mobile app's functionality is limited compared to the web version, hindering on-the-go project management and potentially causing inconvenience for users who rely on mobile access.
Occasional Performance Issues: Some users report occasional slowdowns or glitches, particularly when dealing with large projects or complex workflows, which can disrupt productivity and cause frustration.
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Jira's reputation remains stellar among project management software, with reviewers lauding its user-friendly interface and robust features. Jira's intuitive design and customizable dashboards simplify project tracking and collaboration. Its agile methodologies, including Scrum and Kanban, enable teams to adapt quickly to changing requirements. Jira's extensive integrations with other tools, such as Confluence and Bitbucket, streamline workflows and enhance productivity. Compared to Asana, Jira's advanced features cater to complex projects with numerous dependencies. Its granular permissions and customizable workflows provide greater control and flexibility. However, Asana's simpler interface may appeal to smaller teams seeking a less complex solution. Jira's pricing structure, while flexible, can be more expensive than Trello, which offers a free tier and more affordable plans for small teams. Jira's strength lies in its comprehensive project management capabilities, making it an excellent choice for organizations prioritizing detailed planning, issue tracking, and agile development. Jira is particularly well-suited for software development teams, engineering groups, and organizations with complex project requirements. Its robust feature set, including issue tracking, agile planning, and reporting, empowers teams to manage projects efficiently and deliver high-quality results. Jira's customizable nature allows teams to tailor the software to their specific needs, ensuring optimal workflow and productivity.

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ClickUp, a project management software, has been making waves in the business world. Known for its user-friendly interface and extensive customization options, ClickUp has become a popular choice for teams of all sizes. Reviews from the past year highlight its intuitive design, making it easy for users to navigate even if they're new to project management software. The software's flexibility allows teams to tailor it to their specific needs, whether it's managing tasks, planning projects, or fostering collaboration. ClickUp's strengths lie in its comprehensive features, including task management, project planning, collaboration tools, and reporting capabilities. Users appreciate the ability to create and assign tasks, track progress, and collaborate effectively, all within a single platform. ClickUp's customization options set it apart from competitors, allowing teams to adapt the software to their unique workflows and preferences. This is particularly beneficial for businesses with specific project management requirements that generic tools may not fulfill. Additionally, ClickUp excels at handling multiple projects or clients simultaneously, making it ideal for teams juggling various responsibilities. ClickUp appears to be well-suited for individuals and teams seeking to enhance their productivity and streamline workflows. Its user-friendly design and robust features make it an excellent choice for those new to project management software, while its customization options cater to the needs of experienced users and complex projects. Whether you're a small team or a large enterprise, ClickUp offers the tools and flexibility to manage projects effectively and achieve your goals.

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