Dynamics 365 SCM vs Epicor SCM
Last Updated:Our analysts compared Dynamics 365 SCM vs Epicor SCM based on data from our 400+ point analysis of Supply Chain Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
Dynamics 365 Supply Chain Management is a cloud-based software that streamlines and connects various aspects of your supply chain, from procurement and manufacturing to warehousing and distribution. Aimed at mid-sized to large businesses with complex or global operations, it boasts features like AI-powered demand forecasting, optimized inventory management, and real-time production visibility. Users praise its intuitive interface, seamless integration with other Microsoft products, and built-in analytics for data-driven decision-making. While pricing varies based on specific modules and deployment options, expect a subscription model with per-user or per-organization fees. Compared to similar systems, Dynamics 365 shines in its scalability and adaptability, but potential drawbacks include higher upfront costs and a steeper learning curve.
Pros
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Cons
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Epicor SCM is offered as a module within Epicor’s distribution and manufacturing products Prophet 21, Eclipse and Kinetic. It delivers a comprehensive suite of solutions to its users within a single platform based on service-oriented architecture. Users can get complete visibility throughout the value chain to ensure effective coordination between raw materials and finished product consumption.
It offers an array of enterprise capabilities that include purchase, inventory, advanced material warehouse, order and demand management, and sourcing and procurement. Industry expertise is combined with innovative technology to help manufacturers, distributors and retailers gain greater efficiency and eliminate hidden costs.
$180
$50
Per User, Monthly
Per User, Monthly
Yes
Request for Free
Request for Free
No
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile
Product Assistance
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Product Insights
- Optimize Cost Management: Collect cost data to gain real-time reports and actionable insights to improve visibility and accessibility across inventories. Improves management decisions by setting up reasonable prices. Detect trends and improve KPIs such as day sales of inventory or inventory turns.
- Flexible Warehouse Management: Automate operations like workforce planning, inventory flow and material handling using integrated warehouse management. Improve productivity and track performance using flexible dashboards via mobile apps. Maintain operations throughout the day and peak processing times to ensure business continuity.
- Strengthen Procurement: Leverage sourcing solutions and procurement using embedded tools for real-time vendor collaboration, spend analysis and supplier performance management. Provide actionable insights to maximize purchase effectiveness. Execute trade agreements via a centralized repository with information related to vendor contracts, communication and transactions.
- Reduce Costly Downtime: Eliminate costly errors and increase workforce efficiency using mixed reality and predictive analytics. Leverage enhanced resource scheduling using IoT and keep the lines running 24/7.
- Improve Demand Forecasting: Minimize inventory by leveraging machine learning to produce accurate insights. Collaborate planning process with supply chain, sales and marketing data, enhancing demand forecasting to make smarter business decisions.
- Optimize Planning Capability: Improve inventory volumes by ensuring the right resources are in place at the right time. Optimize intelligent planning to exceed customer demands and expectations. Reduce downtime by allocating work centers, workers, machines and plants to maximize efficiency.
- Enhance Product Information: Create product definitions, attributes, identifiers and documentation to improve time-to-market. Standardize, define and control the release of products in compliance with legal requirements. Consolidate product information in a centralized repository to avoid confusion.
- Optimize Inventory: Offers an intuitive web interface that converges consensus demand and inventory planning, optimizing techniques and robust forecasting methodologies. Its modern platform helps identify and correct inventory imbalances, assess and track operational performance, improve forecast accuracy and reduce inventory costs.
- Advanced Material Management: Businesses can create electronic requests for materials, dispatch them and track inventory movements through advanced material management. Provides various features to meet customer requirements, including a material handler interface, order prioritization, sales order allocation, scanning and more.
- Manage Supplier Relationship: Delivers tools for purchasing agents, buyers and procurement staff to request quotes for subcontract services or raw material from suppliers. Manage purchasing transactions like order expediting, purchase order and supplier account management. Find the best material required through a filter and sort RFQ criteria based on price, lead-time, ISO certification, on-hand inventory and quality rating.
- Manage and Control Inventory: Reduce annual audit costs through inventory control and counting on a scheduled and regular basis through a cycle counting module. This system allows the definition of cycles needed, zero quantity counting on-hand and item designation with a suitable ABC code. Also, gain control over obsolete, slow-moving and excess inventory through physical count processes.
- Commerce Connect: Promote online business growth with a comprehensive e-commerce solution, integrated with Prophet 21 and Epicor ERP. Its benefits include mobile access, real-time stock levels, B2B and B2C channel support, special pricing, search engine optimization, site analytics, compelling storefronts, master shopper and sales rep features.
- Better Customer Service: Improve sales lead-to-close ratio, automate tasks, accurately forecast sales and assist at-risk customers. Fulfill customer needs through insights into their buying behavior.
- Dashboards: Create easy-to-use dashboards to manage product information and images. Access complete product information from a centralized dashboard.
- Configuration Models: Configure customer requirements and product attributes by creating scalable models using embedded constraints. Automatically generates a list of product requirements and routes needed for delivery and production process.
- Asset Maintenance: Increase machine life by creating an asset maintenance routine. Access telemetry data to identify repairs for machines and make plans for replacement.
- Supply Chain Management: Manage stock using insights driven by AI. Optimize inbound and outbound delivery to drive greater efficiency. Ensure accurate order picking and packing.
- Customer Returns: Track each returned product and address issues. Vital insights from AI can minimize future returns.
- Transportation Management: Manage inbound and outbound transportation to comply with deadlines. Deliver and pickup via the company’s fleet or use an external logistics provider for transportation purposes. Determine rates for transportation activities and make adjustments accordingly.
- Workforce Management: Simplify employees’ daily performance by using a mobile app tailored to their needs. Align real-time tasks and drive collaboration among employees across different business units.
- Warehouse Management: Offers complete visibility, control and management of SCM and logistics operations through warehouse management software. Connect the warehouse with order processing and manufacturing services to optimize pick, pack, ship and receiving operations. Provides various features that include finite bin and package definitions, activities and consumption management, task and load management, multi-channel order processing and more.
- Inventory Planning: Statistical forecasting can select an accurate forecast model for items accounting for seasonality, trend and event-driven/promotion demand through the demand planner. Inventory optimization offers policy decision support and helps share, collaborate and track the impact of inventory planning policy. Identify stocking trends, value, understocks, overstocks and potential order cancellations through operational analytics.
- Barcoding: Epicor BarTender improves security, safety and efficiency by automating barcodes, printing and controlling labels, plastic cards, RFID tags and more. Lets organizations consolidate designs with intelligent templates, maintain regulatory compliance and apply secure document control.
- Electronic Data Integration: Offers B2B integration solutions that provide organizations with electronic data interchange functionality, flexible data integration and database translation engines to reduce costs and increase productivity. EDI managed service on demand uses fully supported and commercially available software tools to connect customers with their business partners as a service.
- Purchase Management: Handle purchase order writing and track supplier performance through purchase management. It helps reduce inventory levels, enhance cash flows, improve on-time deliveries and increase profit levels. Provides various capabilities that include automated purchasing tools, approving suppliers, order and supplier tracker, mass purchase order and multiple location receipts, requisition management and cross-referencing.
- Shipping and Receiving: Monitor incoming and outgoing items with a central application. Improve efficiency, ease of use and accuracy through online transaction and editing. Enables container and receipt tracking, customer and miscellaneous shipment tracking, manifesting and freight management, bill of lading printing and more.
- Handheld Application: Track inventory moving throughout the enterprise with the Epicor Handheld application. Provides event-based directing and routing of managed tasks and helps maintain complete transaction history for reporting and analyzing.
Product Ranking
#115
among all
Supply Chain Management Software
#7
among all
Supply Chain Management Software
Analyst Rating Summary
98
100
84
92
81
53
Inventory Management
Purchase Order Management
Supply Chain Analytics
Procurement and Supplier Management
Warehouse Labor Management
Inventory Management
Purchase Order Management
Logistics and Transportation
Procurement and Supplier Management
Supply Chain Analytics
Analyst Ratings for Functional Requirements Customize This Data Customize This Data
Dynamics 365 SCM
Epicor SCM
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data
User Sentiment Summary
340 reviews
431 reviews
Dynamics 365 SCM has a 'good' User Satisfaction Rating of 78% when considering 340 user reviews from 3 recognized software review sites.
Epicor SCM has a 'good' User Satisfaction Rating of 74% when considering 431 user reviews from 5 recognized software review sites.
n/a
4.3 (11)
3.7 (98)
3.7 (326)
n/a
5.0 (2)
4.3 (113)
5.0 (3)
3.7 (129)
3.5 (89)
Synopsis of User Ratings and Reviews
User reviews of Dynamics 365 Supply Chain Management paint a nuanced picture. Many praise its intuitive interface, seamless integration with other Microsoft products, and real-time data-driven insights, citing improved efficiency and informed decision-making. Its scalability and adaptability are also lauded, making it suitable for businesses of all sizes and across diverse industries. However, some criticisms revolve around its higher upfront costs compared to competitors, particularly for larger implementations. The steeper learning curve and potential customization needs can also be daunting for smaller teams. Users mention dependence on the Microsoft ecosystem as both a boon and a potential hindrance, as switching to non-Microsoft solutions might be challenging. Compared to similar products, Dynamics 365 shines in its user-friendliness and integration capabilities within the Microsoft suite. Its AI-powered analytics and robust features for specific areas like manufacturing and warehouse management are also differentiating factors. However, competitors often offer more flexible pricing models and potentially easier customization options. Ultimately, the choice between Dynamics 365 Supply Chain Management and alternative solutions depends on individual needs and priorities. For businesses prioritizing user-friendliness, Microsoft integration, and robust functionalities, Dynamics 365 might be the perfect fit. But for those seeking flexible pricing and easier customization, exploring other options might be prudent.
Epicor SCM offers extensive modules to manage everything from forecasting to the fulfillment processes of a complete supply chain. This user-friendly solution is highly customizable to meet the changing requirements of customers. It provides comprehensive reporting and navigation capabilities to elevate user experiences. However, many reviewers note that its customer support is not responsive, making it difficult to resolve complicated issues. Also, a complex implementation process and slow system can affect overall business performance.
Screenshots
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